About Us
Thank you for visiting our website.
We are a family business run in beautiful Devon.
We use Royal Mail first class for all deliveries.
Postage and Packaging
UK £1.99
Royal Mail aim for next working day delivery, including Saturdays. uk post
Overseas £4.99
Europe usually within 3-5 working days. Rest of world within 6-7 working days. international post
For faulty or wrong items, please email refunds@ditsyandglitzy.com
To protect our customers, for hygenic reasons, we can't accept refunds for earrings in other circumstances.
Terms of Service
You must be 18 years old to use this website.
The service and all it's materials are owned by Ditsy and Glitzy. You agree not to use them without prior consent.
You agree not to engage in malicious or illegal activity using our site.
We reserve the right to refuse service.
Product details, images and prices may change over time, or be discontinued.
You agree to provide only accurate information on this site.
We are not liable for any harm caused by breach of these terms.
Privacy and Data Protection
We use personal data necessary to fulfil your purchases or subscriptions. Some data is also shared with the platform on which this service is built.
The website is built on Google's platform.
Firebase is certified under major privacy and security standards .
Please see Firebase's privacy page for more information.
Purchases and deliveries
When you make a purchase, we'll store your name, email address, delivery address and order so we can deliver the right goods to the right address and contact you if there's a problem. We'll keep this data for no more than six months. Under GDPR, the lawful basis for processing this data is "Contract" gdpr contract basis .
We use Stripe for payment by card, Google Pay, Apple Pay and Microsoft Pay. When paying by card, only Stripe can see your card details. When paying by Google Pay, Apple Pay, Microsoft Pay or Paypal, we can't see the details you enter into their dialogs.
Email subscriptions
If you sign up for an email subscription, we'll store your name, email address and date of subscription. Under GDPR, the lawful basis for processing this data is "Consent" gdpr consent basis .
We'll only use this information to send you a) a welcome email and b) news and special offers, usually no more than once a month, never more than twice a month.
Every email will include a link to unsubscribe, which will delete all of your subscription data immediately.
We'll never sell or share your email address beyond the systems used to run the website.